IMPORTANT COVID-19 MESSAGE

MESSAGE FROM THE OWNERS: JULIE MUNGER AND ABIGAIL POLSBY

First of all, we thank you for being part of the Sierra Rescue family! As you know, we are all passionate about what we do, and you are a huge part of it! As we carefully negotiate the coming weeks, your safety, and the safety of our Instructors is our highest priority. We are doing the best we can to be exceptionally flexible so that as you navigate your daily decisions about work and family, we can support those decisions. With constantly changing information, shelter in place orders, and an unknown pathway for the virus, it is important to us that we support each other during these challenging times.

CURRENT CHANGES AND CANCELLATIONS:

Currently, Sierra Rescue has rescheduled all courses in California, Nevada and Arizona through April 21st. We are supporting shelter in place orders, and encouraging people to stay close to home and not be vectors for spreading the virus. We are following all recommendations from the following organizations:

  • Centers for Disease Control and Prevention (CDC)
  • World Health Organization (WHO)
  • U.S. Department of State Travel Advisories

Once we resume courses, we will maintain social distancing, provide handwash stations, disinfect all gear between uses, and follow all other CDC recommendations.

We ask the following of you. Please call to reschedule if:

  • you have been traveling through an area identified by the CDC as warning level 3 in the 14 days prior to your scheduled course
  • you have been in close contact (within approximately 6 feet for any period) with a person known to have COVID-19 within the past 14 days
  • you have any flu-like symptoms (fever, cough, shortness of breath) within the 14 days prior to the course

These measures require students to self identify. Total honesty will drive the greater good for other students and instructors. Please be honest to keep everyone safe; and realize we will reschedule you for no charge and a great deal of gratitude.

We do appreciate your desire to train with us; and understand that you may wish to reschedule due to COVID-19 reasons. We have a flexible rescheduling policy; but still need to follow our published refund policy for anyone needing a refund unless other arrangements have been made. This is to preserve our ability to support our instructors during this challenging time.

WFR/WFA CERTIFICATIONS AND CPR EXPIRATION EXTENSIONS:

Due the unprecedented times and the need to support each other during these times, we are offering a 6 month extension to students who have a current Sierra Rescue WFR card, and are currently registered in a WFR recertification course that has been cancelled or postponed. Please send us your registration information from the course you were registered in. Once we verify you in our database, we will send you an extension letter that can be used with your Sierra Rescue WFR card to show you are still a currently certified WFR.

We are also offering the same extension for Sierra Rescue WFA students whose courses have been cancelled or postponed. Please send us verification of the course cancellation or postponement.

We are also offering a 3 month extension for the American CPR issued CPR/FA cards. Please scan and e-mail us a copy of your current CPR card with a completion date that falls between March 1, 2018 and May 1 2018 and we will send you a 3 month extension letter. Another 3 month extension letter may be available in May depending on the status and availability of training opportunities.

If you feel like you need new cards with the new expiration date there will be a $25 fee to reissue the cards. Contact info@sierrarescue.com if you want more info on this option

THANK YOU

Thank you for reading through this COVID-19 information. We will continually be updating this page as we gain more insight, and we all as a society better understand what we face.

All of us here at Sierra Rescue wish you, and your loved ones, all the best possible at this time. We hope we all emerge out the other end more bonded together as a community of people willing to support each other and keep each other safe during an unprecedented time.

With gratitude!

Julie and Abi